For some reason when I try to open my Turbo Tax 2018 file with a .tax2018 file extension it looks like it is going to open/transfer to my new 2019 Turbo Tax software, but it does not work. It just stays on the screen that states - "Good News we found your tax info..." Every time I click Transfer Return, which I have done multiple times and it doesn't work. It says, "Reading Your Return" and then just goes away with no message and staying on the same screen. I did my 2018 taxes with Turbo Tax on a Mac and now I am using on a Windows 10 PC for Turbo Tax 2019. Is that why it is not working and transferring? Please help with transferring my 2018 Turbo Tax return file from my Mac to 2019 Turbo Tax on PC. Thank you.
