We have two returns currently being rejected because of PINs. One we called into the IRS who told us it was because we mailed in the 2018 tax return and that the PIN was nullified at that time. The agent told use to use 00000 instead. Turbo Tax will not let us get past that field as it requires anything but this number.
Is there a way to reset the PIN that we have been using since 2007 and set a new one?
The other return we did select a new PIN and it is being rejected. How do we get our returns filed through turbo tax? we have already paid for the state filing and it keeps getting rejects.
In both cases the AGIs have been verified
