I am having issues as well. I have used TT for over 15 years now and all of a sudden they blow up the product. I purchased it online through the Advantage program as I do every year. I installed TurboTax Deluxe 2019 about a month ago and started my tax return. Yesterday I tried to reopen TT to finish my return and to do my daughters return and it asked to run updates (nothing out of the ordinary). However, after the updates finished and TT restarted it wanted me to activate again. I put in the code and received an error: There was an error with validating your license code, please try again. Error code: 630.
I worked with tech support for over an hour and we tried uninstalling, reinstalling, running manual updates and not matter what it got the same error. So they pushed me a new purchase, download, and code. I uninstalled everything and tried the new install rebooting after every step from install to updates and still same error when trying to activate.
The tech support person today said only option was to use online version which I don't want to do. Plus if I use the online version I have to redo everything and was 95% complete.
I don't understand why this latest update blew up the program and why they won't role back the part of the update causing the problem so those that already where working can get back to work.
