I am having this issue as well. I have been on the phone with three different agents at this point. None have been able to help. It has been an hour on the phone with no help.
We have the CD program. When asked if deployed to a combat or hazard zone there is no "no" or "none" option. When attempting to transfer the file for e-transfer, it says I have to input the date deployed, when I never deployed and cannot indicate that anywhere in the program. We did "send file to agent" as above. Hopefully this yields a response. It's very discouraging that this has been an issue for weeks, yet when I called no one seemed to think this was a program issue.
