I am happy to report my Colorado state e-File finally worked after forcible uninstall, reboot, reinstall (via CD) of TT 2019 Deluxe. This worked:
https://ttlc.intuit.com/community/installing/help/forcefully-uninstall-and-reinstall-turbotax/00/260...
I had tried the TTStateClenup_TY19 cleanup tool multiple times but that never worked. Neither did a normal uninstall / reinstall (via CD). I had to follow the forcible uninstall instructions to manually delete directories related to TT 2019. Please note a couple of the paths in the instructions need a bit of interpretation so be very careful. The directories I deleted are shown below ( [Your username] needs updated to match your home dir )
C:\Program Files (x86)\TurboTax\Deluxe 2019
C:\Program Files (x86)\Common Files\Intuit\TurboTax\TY19
C:\ProgramData\Intuit\TurboTax\TY19
C:\Users\[Your username]\AppData\Roaming\Intuit\TurboTax\TY19
Online -> View Installed Updates
now shows for Colorado: (Released 1/22/2020) Colorado
This is different than the 1/2/2020 it has showed all along up to this point.
This has been a very frustrating tax year due to this state update/loop issue. Clearly there is a problem with the TT 2019 update software. Intuit - you must do better next year if you want to retain customers.
