I have a rather lengthy return, and there was no way I was going to re-enter manually in another program. So I printed and mailed ($15.40 certified return receipt to IRS and my state). I was significantly overpaid (for me, at least) this year, so I would have preferred getting my over payment back quickly. I don't trust either IRS or the state to credit the over payment to my single return for 2020, so I'm getting refunds and paying estimated taxes, with no over payment applied.
If you are e-filing a state return, it is not free, at least not to me. I think the price may vary by state. I live in NC, which has a fairly straightforward return.
It was difficult to get the refund of $24.99 e-filing fee for my state back from TT, but they did do it eventually. Had to escalate to a supervisor. They feel it's not their fault that the return is rejected. Quite a lot of phone time. They did send me a technical memo they supposedly sent to folks, outlining that it is not their fault, it is the IRS. But of course, that doesn't follow, since the other software works.
Of course with our current situation in the USA, I wouldn't be surprised if ALL refund processing is slower than normal (e-filing and by mail).
It is annoying to have this problem. I haven't filed by mail since 1995.
