In my case, Intuit was not accurate when they say you must print and file return. At first Turbo Tax entered the AGI from my 2019 1040X which was not the AGI IRS looked for. Next to refile, I used the amount from last years 1040. Just to confirm I am a retired CPA so I am not confused about AGI or where to find it. I also downloaded my transcript to agree the amount I was using, I tried "0" each attempt was rejected with "incorrect spouse AGI" as the reason. I printed and signed my return but in frustration I reentered everything on a competitors Free Return web filing. Every line, AGI, Itemized Deductions, tax due on the Free Return was identical to the Turbo Tax return I had just printed. I efiled and it was accepted BY IRS in 10 minutes. I did not file the paper!
It is my opinion that Turbo Tax has something they can fix although they repeatedly say it is IRS at fault. If it is not a Turbo Tax error, how do you explain the many people that were able to e-file by switching to a different provider? Intuit, get with IRS fix the problem!
