Live Help?

If Intuit Turbotax will not accept a previous 2016 CPA scanned pdf..... Can live help view my screen to view a scanned PDF on my drive.... or effectively help me complete 2017 self employed return I have started but Have specific questions? Wouldn't it be best for Live help to view a previous return so they know what they are telling me is accurate and to make sure I did not miss entering something important?