It's the IRS that processes returns not TurboTax, you should be hearing something soon unless there are any refund offsets or corrections needed. if there are any offsets they will notify you in writing. Please take a look at the link below.
Why do some refunds take longer than others?
Please follow the instructions below to contact the IRS.
You can call the IRS at 1-800-829-1040.
When calling the IRS do NOT choose Option 1.
Choose Option 2 after you choose the language.
Then Press 1
Then Press 4
Then Press 2, it will then transfer you to an agent.
This IRS FAQ page will provide more answers.
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