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Get your taxes done using TurboTax
Yes, I continue to be unable to import my tax info from Betterment into TurboTax desktop. Betterment support says that it is a known TurboTax problem and sends me to TurboTax support. I have twice called TurboTax support (including yesterday) with no successful resolution. The follow-up email response from TurboTax support is lame - check my firewall, disable anti-virus software. Clearly not the problem as I have imported data from other institutions and the connection to Betterment works - just no data is imported. I've even tried a clean install on another Windows PC and had the same problem.
March 16, 2020
10:28 AM