With your clarifications, I can see that you are not a Turbotax "plant", and are simply imparting what knowledge you have of Turbotax's deceitful and money-grabbing introduction of LIVE online.
TT also plays games with their language, as you intimate, cleverly using the term "Tax Specialist", which most anyone would assume it means a "Tax Expert". What a dirty game this company plays!
Again, I have NEVER paid to talk to a REAL "Tax Expert", i.e. CPA, EA, or even Tax Attorney. I have 50-80 emails from these credentialed experts to PROVE IT in just the last 3 years, and all the way back to 10 years ago.
And, the responses from the Turbotax employees positioned in these discussions are meant to push and market their LIVE rip-off, while being careful not to say certain things, i.e., you are entitled to speak for free as often as you like to to a CPA, EA when you have DESKTOP Premier.
