I tried this twice, with the latest R20 patch, it is not working, same error message as before: "Turbotax 2019 is not installed. Please install Turbotax 2019 first and then re-run this update."
When will 2nd level support look at this? It has been more than a month and 1st level support is not providing solutions that work, and same when calling in with a case #, they do not provide a solution that works. It is getting closer to tax due date!
