For returns prepared in TurboTax Home and Business, you should check for updates. TurboTax updates since 3/10/2020 may have resolved your issue. If you are using TurboTax Download/CD, use the menu at the top (Online>>Check for Updates). TurboTax Online will be updated each time you sign in.
As Community user ericinmaryland pointed out, for TurboTax Home and Business you can use the Forms mode (icon at top right in blue bar) to find your S Corp K-1 and find out why you are not receiving a QBI deduction.
Find the S Corp K-1, and scroll a little more than half way down to find Sections D-1 and D-2. Check to see that your box 17 code V information is entered in Section D-1. If not, refer to the instructions earlier in this thread for entering box 17 code V amounts.
In section D-2, see if question D 1 about SSTB is checked yes or no. QBI for an SSTB is limited or completely disallowed if you income exceeds certain levels.
Next, take a look at the QBI Component worksheet for the S Corp. This worksheet will provide additional information about the QBI calculation.
Finally, take a look at the QBI Ded Summary and the Form 8995 or 8995-A for the "final" details of the QBI deduction calculation in your tax return.
If you are using TurboTax Online, you will need to print or preview a PDF of your tax return with the worksheets to perform this analysis.
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