@gwen072560 If you were originally using the TurboTax Free Edition and added a form or schedule that doesn't qualify it will automatically prompt you to upgrade to the version that supports the forms you're trying to file. It would've then asked you to accept the upgrade or to select don't upgrade. Obviously, if you chose the upgrade it would tell you your being charged for a paid version. However, if you had chosen the option to not upgrade it would've made you remove the information that isn't supported by the free version and made you file without it. So the paid versions are Deluxe, Premier, and Self-Employed. With the paid versions they all have different costs for instance, Deluxe is $60 for federal, Premier is $90 for federal, and Self-Employed is $120 for federal. Also filing a state tax return in the paid versions is $50 for each state filed. The best way to find out what you were specifically charged for is to sign into your account and go over your receipt under the 'view order details' menu in your tax home screen. Besides you should have also received an email confirmation of the order letting you know what you bought. Final option would be to call customer service to search for your order number (if you have it) and go over what you were charged for if you can't locate it yourself. For future reference if your having issues navigating the turbotax website always call for help before you file anything. I say this because after you pay for turbotax online (website & mobile app) the fees are non-refundable which is mentioned in the License Agreement that most don't thoroughly read over. I provided some links down below so you can go over the info listed on turbotax's website.
To qualify for the TurboTax free edition you can only have this included:
- W-2 income
- Limited interest and dividend income reported on a 1099-INT or 1099-DIV
- Claim the standard deduction
- Earned Income Tax Credit (EIC)
- Child tax credits
Situations NOT covered in TurboTax Free Edition include:
- Itemized deductions (Schedule A)
- Business or 1099-MISC income
(Schedule C) - Stock sales (Schedule D)
- Rental property income (Schedule E)
- Credits, deductions and income reported on schedules 1-6, such as the Student Loan Interest Deduction
Reference Link: https://turbotax.intuit.com/best-tax-software/why-its-free
https://turbotax.intuit.com/personal-taxes/compare/online/
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turb[product key removed]r/00/2563...
