If
you have forgotten your login information and no longer have access to the
email address or phone number you used, please follow these steps:
1.
Click here
2.
Click on “I forgot my User
ID or password” at the bottom
3.
On the next screen, do not enter anything in the
box, click on “Try something else” at the bottom
4.
Fill in the required information on the following
screens
By following the above steps TurboTax will take you through
security questions If you are able to answer these questions, you will be
granted access to your old TurboTax account without needing access to your old
email address…
Once in the account, click on “My Account” then “Account
Settings”, from here you will be able to update your address.
If you still aren’t able to get into your account after
following the steps above, please click here to fill out E-mail Change Request for your TurboTax Account.
