Thanks for the response.
Do you know how I could discuss this situation with Intuit management? It seemed to be a misrepresentation of the product feature to not openly disclose which cases would be considered out of scope for line by line review. Not sharing this information before I input all the data and gathering all my documents amounted to malpractice in my eyes.
I've used TurboTax since 2012 and they've historically created a product and provided service that delights. This year I can't say that's been my experience.
