Also - speaking to an agent is next to impossible. I have been trying to get my tax return started since Sunday and FOUR DAYS LATER still unable to start.
No chat support. Phone support insists on giving a callback that never happens. Tonight I was on hold w/a support ticket number and after 30 minutes the call dropped, and the support ticket number died..generated a new one... now back to the waiting for a call back. Phone in hand...waiting w/bated breath.
