Get your taxes done using TurboTax

I have called 3 times and no one has returned my call within 15 min.  I think you directed me to the short form and deleted all my information about my house taxes and insurance premiums, etc!  I need to either re file or find out what to do!  Please help me!  I'm scared to death!  but I lost all my information when i returned to my Turbo tax the next day and didn't reaqlize it.  Can you help me please???