Hi, the agent I spoke with on the phone, LaTonya, did an excellent job. I wanted to leave her a positive survey review as they're having an incentive night in her group. I'm supposed to mention Shannon's name =). Our phone call was about a bug in the system, and not only did LaTonya help me find a workaround, she informed me of a couple grand in business expenses I missed! Could I get a survey please and thanks? 😃
