Also a Cisco employee...I'm beginning to see a trend here...
NOT that it matters to Intuit / Turbo Tax...my case was closed after Tier 2 did promise to keep the case open and escalate. No response. I filled out a post survey and put my comments. No response.
It's sad to see a company that used to have great software and support drop the ball like this.
#TurboTaxFail
