@ username8 wrote:
That's not what she's asking. She doesn't need help, she wants to know where she can file a complaint to Turbo Tax. Calling support and answering surveys only negatively affects the agents. The fact is Turbo Tax doesn't have a way to submit comments and complaints other than the agent-based surveys and that is not right.
If you want to write postal mail, we can give you an address to use.
Or to use email, at the following page scroll down a short distance to where it says:
"Do you have a question, concern or feedback about an Intuit product or service?"
You'll see a link there for "Send an email to...", and it'll go to Intuit corporate.
https://www.intuit.com/company/executives/
