I keep learning more about this all the time. It has been my impression that it was hanging during the tax-to-pdf conversion, but if "Save to PDF" works then it would appear that the tax-to-pdf is working fine and it is sending that converted data to the print dialog that fails. Since TurboTax has nothing to do with the print dialog (TurboTax only calls the Apple print function and hands off the converted pdf data to the Apple print function. If it is hanging when trying to displaying the print dialog box (where a printer is selected), then this might be an Apple issue and not TurboTax at all. This could be something blocking the TurboTax to Apple print routine hand-off somehow. (Indeed hard to trouble shoot without a computer that is having the problem to analyze).
If the "Save to PDF" works then as a workaround, the tax return pages in the resulting pdf could be printed using a pdf reader.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
