I performed all of these recommended steps, including a clean install on another computer, and I still get the same "This import was unsuccessful. There isn't any tax-related info to import..." message. I have verified that all of my tax forms are downloadable from Betterment in .pdf form. Betterment support tells me that my forms are available for Turbotax to import and that the problem is on Turbotax's side.
I would like a confirmation from Turbotax acknowledging the problem and taking ownership for a timely resolution. I have used Turbotax with Betterment for the past four years and had no problem with the electronic transfer of my tax info.
