Please stop making it sound like TT is either dead-obviously the answer, or not needed at all. It isn't that simple. A couple of examples:
1. The calculations that go into a return are often less simple than the filing process that results after those are completed. There may be considerations TT can pick up on that taxpayers are not familiar with, making it worthwhile to have TT do the worksheets etc. to create the tax return forms. That doesn't mean it's worth yet more money to e-file through TT.
2. When a state requires supplemental paperwork to be attached (e.g. a non-resident state return requiring a copy of the federal return), e-filing through TT is not an option.
