I resorted to the manual update because "Check for Updates" for my Home & Business download product claims that my installation (2019.41.11.194) is up to date. Attempts on updates prior to the current release, 201.0102, also resulted in "Your software is up to date".
This year, for the first time, there are two, not one, TT entries in my list of installed applications: "TurboTax 2019" and "TurboTax Home & Business 2019". I imagine that you are all seeing this.
I am on Windows 7. I can replicate this behavior on my spouse's Windows 7.
I have not received any technical assistance from TT support. However, I have attempted, to no avail, the following forum suggestions: TT re-installations, Selective startup, TTStateClenanup [sic, and typical of TT goofs], and the forceful uninstall.
The only actions that have been successful are 1) the original installation from the download and 2) adding my state form from within TT.
Thank you in advance for any guidance.
