I was using the main Turbo Tax site and had called for support in regards to filing an extension. The agent told me it wasn't an option because I hadn't completed registering. She asked my income and told me to register through freefile.intuit.com. Then she found out the free version wouldn't support e-filing and extention so she said I could do it on irs.gov. They just take you in a loop and provide a link back to turbotax. I don't want to have to re-enter my data, I just want to pay the $120 to Turbotax and have them file it. I also can't clear out the data and go back to the other version like she said I could. Now I don't even have the option to call TurboTax Support. This has screwed me big time. Help!!
