Excuse me "specialist", but please get your head out of the sand and listen to what we're saying. The 2019 turbotax was initially WORKING JUST FINE ON OUR MACS. I spent DAYS on my return and was nearly finished. Then, your bright technicians issued some random update and now turbotax no longer works! I've been on the phone for hours with your customer service, going through every single step of the troubleshooting, and it STILL DOESN'T WORK. So please don't insult us by insinuating we didn't check the minimum requirements on our mac before buying the desktop version. FIX THE ISSUE OR GIVE ME A REFUND. I will NEVER be using turbotax again, thank you.
