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Thanks DoninGA...  Unfortunately, I have given up on TTX this year.  I purchased and download another Tax Package and less than three hours later FED and VA State taxes submitted and received by the respective tax agencies (Fed & VA).  Disappointing after 20+ years of using TTX.  I couldn't get the help/support needed to find out why TTX kept saying VA forms were not ready and even some of them could not be e-filed???   It cost me for two products (TTX & "the Other"; don't want to cause issues naming the competitor; not fair!!), but now 2019 Taxes are in the books.  Would be nice if TTX gave my money back, though!!  Best wishes to those still having issues with TTX.