I agree, you cannot use TurboTax to file your 2019 return. At the end of 2019 you are still considered a Nonresident Alien for tax purposes. You were not able to start counting days until you received you H1B Visa. By the end of 2019 you had not reached the 183 days present to meet the Substantial Presence Test.
There are certain visas where you cannot count the days you are in the U.S. toward meeting the Substantial Presence Test. An F-1 Visa is one of those visas. You are unable to count the days present when you were on an F-1 Visa for part of five calendar years.
You will need to file a Form 1040-NR. TurboTax does not support a Form 1040-NR return. You will need to use Sprintax to file a Form 1040-NR return. If you have questions you can contact Sprintax Help for assistance.
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