You say ask for help, but when you click to talk to an agent for said help, you have to pay. I use the free edition, I figure, why pay more? I've never had an issue in the past filing my taxes and I've been doing them through turbo tax for about 10 years now. It would be different if I were filing paper forms and sending them in. For a system to prompt you for x amount of years and then abruptly stop is asinine. And even though you have the paperwork, most aren't going to go digging because you would think the tax software would ask like it did before or at least make a mention such as, "Due to the update for the premium tax credit and no longer needing it, we have removed it from our list while filling out your tax forms." At least then, we could have done research before submitting or changed to a tax service that doesn't have a bunch of people with their heads where they dont belong. 🤦♀️
