I tried this procedure and it finally worked. It is necessary to remove all the files that are listed in the instructions. If you miss one you have to start over. You can ignore the last two instructions if you have the cd or downloaded from turbo tax. The last two instructions are for people who purchased turbo tax from the apple store. I restarted the computer after deleting all of the turbo tax library files for my year according to the instructions then restarted the computer. Afterwards I reinstalled the turbo tax software from the first download that was issued in fall for my year, then restarted the computer a second time. Launched application, downloaded updates then downloaded state return. Best of luck.
