As I have mentioned before ... TT dropped the ball on this situation this year. Even when I specifically say I have medical expenses to enter the program still doesn't take me to that section if I don't have any other expenses to itemize. For the last 6 years the program stopped EVERYBODY to ask about health insurance and that section had to be completed to file. Stopping this cold turkey was and is unwise and I cannot believe they still have not added ONE question about the 1095-A in the interview yet even though they can see the havok it caused.
BUT on the other hand ... as the user of a DIY program some of the responsibility lies with you. If you have a form in hand and instructions from the ACA to include it on the return then it is your responsibility to at least ask for help to locate the correct place to enter it BEFORE you file.
