Sent march 1st 2020:
the lack of respect from your organization is impressive. You get my $80.00 You don't explain if i have done anything wrong to not allow me to efile! You talk about the w2 form effecting me because it has zero's! I DON"T HAVE ONE, im disabled. So how can i have one with zero's???? If this year compared to last year, something has changed, tell me! Instead i have so many wasted hours because you can't take the time to give ME information that i need to move forward. I will go out of my way to make sure people know how UNHELPFUL you are! You only care about my money, and don't give any care about me as a disabled man. I'm sorry I ever used you in the past, and showing people this email on facebook, thru conversations etc will maybe make me happy! I hope your company suffers and gets what it deserves. I have never in all my years of life, been this upset over money spent! I will make sure at the end of the day, you understand my point. Start looking for a new job if you continue to treat customers that pay your bills this way!!!
Bill W Eggers
Nampa, ID
