It may mean that you need to refresh your browser and clear out your cookies. If that doesn't work, try clearing your browser's cache. Then trying logging out and logging back into TurboTax. The following FAQs will show you how to do it.
This one shows how to delete your cookies.
https://ttlc.intuit.com/replies/3301745
This one will help you clear your cache.
https://ttlc.intuit.com/replies/3302272
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