E file problems

Hello, my E-File is being rejected saying that my wife's 2018 AGI does not match IRS records. We filed joint, I went to the IRS website and checked my AGI for the above year and it matches what I have on hard copy. I also called IRS and the representative advised me to try and enter '0' for wife's AGI and still E-File comes back as both returns are rejected for 2019.  

 

                                                                             Thank you for your help!

 

                                                                                     Isay