I filed a BBB complaint requesting a refund for my $40 filing fee. A TurboTax rep called me the next day, but I missed the call. I returned her call today and I didn't even have to explain why I was calling back. She said she was processing the $40 refund to my credit card, and I should have it within 7 biz days. Now, I still wait for my IRS refund to be processed... One down, one to go.
