Hi, I just got off the phone with the IRS at this number. They can't actually file the complaint for you over the phone. You have to fill out Form 3949A on the irs.gov website and send it in. What they can do at the 1-800 number is tell you if the employer has filed with the IRS and then mail you either your W2 or in my case they are sending me information from my last paystub of my work with that employer so that I may calculate my own taxes with that information.
