The e-mail should be sent out by the agent who handled your request when he or she processed the reversal. If you had paid the $40 the same day you requested it to be refunded, the debit couldn't be reversed until the next day.
So, you should get an e-mail within a couple of days of your contact with the agent. Please bear in mind that the e-mail is sent by the agent, it is not automatically generated. It is possible that an agent might not send the e-mail, but that is not standard procedure.
The reversal on your credit card might not appear until three weeks after the reversal is put in by TurboTax.
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