@gregloriseek
To get your partner discount, be sure to always start on the affiliate partner’s website, such as your bank, credit union, insurance company, or other affiliate like Uber or Lyft. Select the TurboTax link from the partner’s website to access your tax return in TurboTax.
You can follow the instructions in the link below:
How do I get my TurboTax affiliate partner discount?
If you have already done this and it is still not working you will need to reach out to customer service, start by clicking on Contact Us. Answering the questions will help to ensure that your call is properly routed.
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