We don't have access to your TurboTax Account here on the community board, however maybe this will help you.
If you efiled the Federal return first, has it been accepted? You can check this while you are in your Tax Home of your TurboTax Account. If you efiled the Federal return first separately, you can't efile the state return until the Federal return has been accepted for processing by the IRS.
If the Federal return has already been accepted, try this:
Go through the REVIEW tab and see if it tells you why you can't efile the state return. Are there any messages there?
When you go to the FILE section to select to efile the state return, is there any message there about not being able to efile?
Has it been a while since you tried, and you want to try to efile again? If you haven't actually printed and mailed your state return, here's how to open your return back up to try to efile again (if your Federal efile has already been accepted.)
If you haven't actually filed (mailed) the state return, you can open the return back up and change the filing method for the state return.
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