I am not sure why. But we can try to fix it. If you are filing with TurboTax online, let's do these:
- I would suggest you check your internet connection. Try to log out and sign back in the program.
- You should also clear your cache and sign back into the program. To clear cache, click here: Cache
- You may also try a different browser.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
