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WHY DOES THE SITE CONTINUE TO FREEZE
I am wondering why the site is going so slow and freezing every time i try to continue the filing process? This has been going on without exception for about 2 weeks. I have checked many forums and i am not the only one having this issue.
The amount of time i have invested in this process now makes me feel like using turbo tax was a poor investment of my time. If you count up all the hours spent waiting and waiting along with the time taken to actually input the data, I could of spent much less time and money on a tax professional. At this point the sunk cost is adding up.
Can you please fix this. I cannot be the only frustrated long time customer who likely wont be back next year.
March 1, 2020
8:48 AM