Call their hotline and request a refund. Mention that this is a widespread issue that you are aware of, indicate that there are real damages associated with this software flaw and tell them you are considering filing a complaint with the BBB. You should be able to get a refund at least. Then if you are interested in protecting others, file a complaint against the BBB. I have a series of links prepared that can be used to show that Turbo Tax is in violation of their own guarantees. This ultimately is nothing more than an inconvenience for me, but I hate companies that take advantage of their customers and don't accept responsibility.
