Nobody here has access to that. TurboTax is not a bank so all banking transactions are through SBTPC, so only they (or your bank) can answer. The usual reasons are an incorrect account (or routing) number or the name on the bank account did not match the name on the refund so the bank refused it.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
