Get your taxes done using TurboTax

A couple years ago in 2016 my return was rejected by my bank. I called the IRS and was told I had to wait 3 weeks to get it back so i waited.. Then I calles the IRS and was tols then that I had to tall to turbo tax because they were the 3rd party so they had to return it. I wasnforwarded to another office called something else.. Not turbo tax. They told me that they recieved it back just days after it was rejected and then over nigted it to me. So i think this is incorrect info.