I had a DDD on Where's my refund for 2/26/2020. I haven't received my refund as of today 2/29/2020 so I called SBTPG yesterday and they told me my bank (PNC) rejected the DD and told me to call SBTPG back and ask for a reason why I'm being mailed a check. I got no reason, I just got the run-around from them. This makes no sense because I received my state refund on 2/10/2020 in my bank account, so I didn't enter my routing and account numbers wrong. Also, my bank told me they didn't receive any direct deposits for me. Please someone explain why this happened!
