From everything I'm reading, Turbo Tax is not taking ANY responsibility for their neglect of countless numbers of tax filers. I am a single mother with 3 children on a lower income. That tax refund is a lifeline to us. After finally being able to amend my return yesterday, Turbo Tax says they "need time to prepare the document" and that I'll receive an email notification when it's ready so I can mail it in myself. Then I have another 8 weeks AFTER that before I can expect my refund! I'm livid right now. Anyone who needs the Affordable Care Credit is already strapped financially and have no recourse against Turbo Tax. I genuinely will never use an Intuit product ever again and urge others to ban them as well.
