OMG, it is even 10 times worse this year... not only are they charging more to do my broker statements. I click on the button to update and it sits there and spins for ten minutes, sometimes even asking if I am still here as I wait for their SLOW SLOW SLOW servers to response, it is ridiculous this year... I am gonna have to think about switching brands, because they are charging more and service is the worst I ever seen...
