I had to call intuit/turbo tax and the lady that helped me was really nice, she had me sign into turbo tax after she sent me the OR state down load and then I clicked the down load and then refreshed and logged out and back in again and it works now.
She said that the state with turbo tax, which mine is the deluxe version is having problems like that loading, so I would suggest calling the number. I found it under the intuit page after logging in. I can't remember exactly where because I was so ticked off, but keep looking and you will eventually find it and they can do the same as they did for me.
