@ThomasM125
I have attempted to use the support.
The lady I dealt with seemed confused by what I was asking. We screen shared and had to wait for a supervisor. After awhile, the supervisor joined us. The lady helping me seemed to think that I was confused as to why deluxe was more expensive than plus. I even got a great metaphor about how Plus is like a one bedroom house and Deluxe is a two bedroom house and it has more space so it costs more.
Despite my insistence that I understood the difference in the packages, she seemed convinced that the metaphor was what I needed.
